Refund policy
We want you to love your purchase. If not, we’ve made returns simple.
Return Window
14 days from delivery for a full refund to the original payment method.
Items received 15–21 days from delivery may be eligible for store credit.
Item Condition
To be return-eligible, items must be unused, unworn, unwashed, with tags attached and in original packaging.
Where to Send Returns:
223 Brookgreen Way
St. Augustine, FL 32092
United States
Refund Timing
After your return is delivered and inspected, we’ll email you the outcome. Approved refunds are issued within 10–15 business days (your bank/card may take additional time).
Exchanges
Need a different size or color? Please place a new order and return the original item following the steps above.
Non-Returnable Items
- Final sale items
- Gift cards
- Personalized/custom pieces
Start a Return / Support
Email info@shoptheeditroom.com
with your order number and item(s) you’d like to return. We’ll reply with next steps.